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Terms and conditions

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terms of service

last updated: 02 February 2022

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Website (the “Website”) operated by Robinson Relocations LLC, a(n) Limited Liability Company formed in Cincinnati, OH, United States (“us”, “we”, “our”) as these Terms and Conditions contain important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have our permission to access or use the Website.

Availability, errors and inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.

links to third-party sites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

intellectual property

All contents of this Website are ©2022 Robinson Relocations LLC, All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Robinson Relocations LLC and are either registered trademarks or trademarks of Robinson Relocations LLC in the USA and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.
If you are aware of an infringement of our intellectual property, please let us know by contacting us at 513-302-2222.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.
You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.
If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please email us at 518-326-2041 and include the following information:
  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. your address, telephone number, and email address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.


In no event shall Robinson Relocations LLC be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this website; any computer viruses, information, software, linked sites, products and services obtaining through this website; or otherwise arising out of the access to, display of or use of this website whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if Robinson Relocations LLC has been advised of the possibility of such damages. if, despite the limitation above, Robinson Relocations LLC is found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Robinson Relocations LLC will in no event exceed the service fees you paid to Robinson Relocations LLC in connection with such transaction(s) on this website. the limitation of liability reflects the allocation of risk between the parties. the limitations specified in this section will survive and apply even if any limited remedy specified in these terms of use is found to have failed of its essential purpose. the limitations of liability provided in these terms of use inure to the benefit of Robinson Relocations LLC.

governing law, severability, dispute resolution, and venue

These Terms shall be governed and construed in accordance with the laws of Richmond, Virginia, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.
Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Virginia.


We reserve the right to amend this policy at any time without any prior notice to you.

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Exceptionally large or as small as a paperclip. Anything you own has a very big impact on your life. Consider everything you bring to your new destination in safe hands. At Robinson Relocations, we guarantee that!

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Based on 40 Reviews
roger franklin
May 18, 2022

The three gentlemen that came to our house to move us were very nice. Unfortunately a number of my items were damaged or broken. My queen Ann chair; sidebar was completely broke/ busted off. No one told me this! Items that I had paid to have moved were not. The bill was double what I had been quoted.What they charged seemed to be more in line with what I thought the price would’ve been. But it was not a pleasant surprise. I will not be recommending them.

Kathy Meyers
May 10, 2022

Robinson moved our furniture and did a great job. We were very pleased and highly recommend them. They were very courteous and profession, not only did they work hard but also smart. You could tell they had a lot of experience and knew exactly how to handle moving furniture efficiently and carefully. Great job. Thank you!

Elizabeth Patrick
March 15, 2022

Jared and Brian were top notch! The whole process was easy. They were very professional and cared about my items and my time. They were efficient and quoted me the best price in town! Thanks again!

Randy Simons
January 17, 2022

Move was everything expected and more. Good pricing and communication. Highly recommended.

Aaron Faughn
December 22, 2021

After shopping around for several moving companies in the Cincinnati area, I came to the decision of Robinson relocations for 2 reasons. The professionalism and trust they ensured me felt top notch compared to other companies and their rates were very competitive. Man, was I right with my decision! They delivered on everything. They were above and beyond and made a 2800 mile move across country to San Jose, CA go absolutely seamless. The time frames they gave were accurate. The communication was there and not one person gave the impression that they didn’t care. I was very pleased and glad I got my whole home across country safely and at a effective price point. Thank you to the owners Brian and Jared and all the movers that worked hard on getting me across country. Have a Merry Christmas and thank you again!!!

Denice Washington
December 17, 2021

I called for assistance like now, and was given a reasonable qoute. Even with this last minute request, they guys took care of my move. They told me the time they would arrive and they came at the scheduled time. They were very professional and efficient. Unlike previous movers I used, who treated my things with total disregard. I would definitely recommend and use Robinson Relocations, again.

Amy West
December 8, 2021

Brian and Team were amazing! I moved a one bedroom apartment from Cincinnati, OH to Dallas, TX. Their pricing was competitive and I had the peace of mind of having an exact date my stuff would arrive in Texas. Long distance moves with logistics companies will give you a three week range which can be very stressful. They wrapped every piece of furniture and not one thing arrived with damage. If they would come down to Texas to move me again if needed I would hire them in a heartbeat.

Amy West
December 8, 2021

Brian and Team were amazing! I moved a one bedroom apartment from Cincinnati, OH to Dallas, TX. Their pricing was competitive and I had the peace of mind of having an exact date my stuff would arrive in Texas. Long distance moves with logistics companies will give you a three week range which can be very stressful. They wrapped every piece of furniture and not one thing arrived with damage. If they would come down to Texas to move me again if needed I would hire them in a heartbeat.

Matt Schlotman
November 23, 2021

I live on the third floor of an old building. No elevator, narrow staircases. These guys got my entire sectional up there in less than an hour, no dings or scratches. Extremely fair and professional. Showed up on time, and were in and out. 10/10 will call for my next move.