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Our privacy policy

We respect your privacy and always take it seriously.

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If you have any questions regarding our privacy policy or need additional information, please reach out to us. Our dedicated customer success team will answer your concern immediately.

privacy policy

last updated: 02 February 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the robinsonrelocations.com Website (the “Website”) operated by Robinson Relocations LLC, a(n) Limited Liability Company formed in Cincinnati, OH, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

what information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls. We collect the following information about you:
Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information User provided information about their move.
Commercial information Records of personal property
Internet or other electronic activity Browsing history
Internet or other electronic activity Search history
Internet or other electronic activity Information regarding your interaction with our website or application
Internet or other electronic activity Information regarding your interactions with advertisements

how we may use your information

We may use the information that you provide us for the following:
  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.
Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit analytics optout by google.

third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

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why robinson relocations?

Exceptionally large or as small as a paperclip. Anything you own has a very big impact on your life. Consider everything you bring to your new destination in safe hands. At Robinson Relocations, we guarantee that!

Ready for your next move?
Call today!

OUR VALUED CUSTOMERS SPEAK OUT ABOUT OUR SERVICE

4.8
Based on 40 Reviews
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roger franklin
May 18, 2022

The three gentlemen that came to our house to move us were very nice. Unfortunately a number of my items were damaged or broken. My queen Ann chair; sidebar was completely broke/ busted off. No one told me this! Items that I had paid to have moved were not. The bill was double what I had been quoted.What they charged seemed to be more in line with what I thought the price would’ve been. But it was not a pleasant surprise. I will not be recommending them.

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Kathy Meyers
May 10, 2022

Robinson moved our furniture and did a great job. We were very pleased and highly recommend them. They were very courteous and profession, not only did they work hard but also smart. You could tell they had a lot of experience and knew exactly how to handle moving furniture efficiently and carefully. Great job. Thank you!

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Elizabeth Patrick
March 15, 2022

Jared and Brian were top notch! The whole process was easy. They were very professional and cared about my items and my time. They were efficient and quoted me the best price in town! Thanks again!

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Randy Simons
January 17, 2022

Move was everything expected and more. Good pricing and communication. Highly recommended.

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Aaron Faughn
December 22, 2021

After shopping around for several moving companies in the Cincinnati area, I came to the decision of Robinson relocations for 2 reasons. The professionalism and trust they ensured me felt top notch compared to other companies and their rates were very competitive. Man, was I right with my decision! They delivered on everything. They were above and beyond and made a 2800 mile move across country to San Jose, CA go absolutely seamless. The time frames they gave were accurate. The communication was there and not one person gave the impression that they didn’t care. I was very pleased and glad I got my whole home across country safely and at a effective price point. Thank you to the owners Brian and Jared and all the movers that worked hard on getting me across country. Have a Merry Christmas and thank you again!!!

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Denice Washington
December 17, 2021

I called for assistance like now, and was given a reasonable qoute. Even with this last minute request, they guys took care of my move. They told me the time they would arrive and they came at the scheduled time. They were very professional and efficient. Unlike previous movers I used, who treated my things with total disregard. I would definitely recommend and use Robinson Relocations, again.

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Amy West
December 8, 2021

Brian and Team were amazing! I moved a one bedroom apartment from Cincinnati, OH to Dallas, TX. Their pricing was competitive and I had the peace of mind of having an exact date my stuff would arrive in Texas. Long distance moves with logistics companies will give you a three week range which can be very stressful. They wrapped every piece of furniture and not one thing arrived with damage. If they would come down to Texas to move me again if needed I would hire them in a heartbeat.

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Amy West
December 8, 2021

Brian and Team were amazing! I moved a one bedroom apartment from Cincinnati, OH to Dallas, TX. Their pricing was competitive and I had the peace of mind of having an exact date my stuff would arrive in Texas. Long distance moves with logistics companies will give you a three week range which can be very stressful. They wrapped every piece of furniture and not one thing arrived with damage. If they would come down to Texas to move me again if needed I would hire them in a heartbeat.

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Matt Schlotman
November 23, 2021

I live on the third floor of an old building. No elevator, narrow staircases. These guys got my entire sectional up there in less than an hour, no dings or scratches. Extremely fair and professional. Showed up on time, and were in and out. 10/10 will call for my next move.