Amidst COVID-19, with proper safety protocols, Robinson Relocations LLC is open and ready to move you!

Frequently asked questions

We have transparent pricing without any hidden fees. Our hourly rates are straightforward and reasonable.

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FAQs

The earlier you can, the better. We offer guaranteed pickup & delivery dates for all inter-state moves. It’s a good idea to contact us four to six weeks prior, if possible. The more lead time you can give us, the more likely we will be able to meet your preferred delivery schedule. If you decide to move with us, a move coordinator will be assigned to you immediately to help you select services (if needed) and can answer any questions you may have throughout the entire process. At any time, if you have any questions, please reach out to us at 513-302-2222.
As soon as you contact us with your details, we will evaluate your moving needs. We offer over-the-phone or in-person estimates for all local moves and in-person or virtual estimates for interstate moves. Then our dedicated moving coordinator team will determine the approximate cost based on the number of items you are moving and their weight and give you a written estimate for the service. An accurate estimate cannot be calculated without a virtual or in-person survey of the items to be moved. Both over-the-phone and in-person estimates are totally free of charge. At any time, if you have any questions, please reach out to us at 513-302-2222.
A binding estimate is an estimate for your move, based on the services and other information listed on the quote document. We provide both binding and hourly estimates, typically any inter-state move is a binding estimate. If you ask for additional services, such as additional storage or a change in your delivery address, you need to pay for those services, along with the original quoted amount, prior to delivery. At any time, if you have any questions, please reach out to us at 513-302-2222.
We do require a deposit to secure your move, the deposit amount depends on if it’s a local or interstate move. But we won’t charge the card for the full amount until the delivery is complete. At any time, if you have any questions, please reach out to us at 513-302-2222.
We accept all forms of payments including all major credit cards (American Express® Card, Discover® Card, Visa®, and MasterCard®) on local moves. We require the remaining balance on all inter-state moves to be paid by credit card, certified check, or cashier’s check. Please note that all credit card transactions will incur a 3% convenience fee.
This depends on several factors including but not limited to weather conditions, the time of year, the time required to load and unload, the size of your shipment, and the direction and distances your shipment is traveling. At any time, if you have any questions, please reach out to us at 513-302-2222.
Please reach out to us as soon as possible at 513-302-2222 if your move dates have changed. Our dedicated customer success team will process any changes to your plan and discuss updates. Please keep in mind that your previous estimate may change depending on the dates you selected.
Our local moves are charged hourly and inter-state moves are charged by milage + load & off-load labor. Also depends on how many trucks are needed per job. If you use our additional services such as packing and unpacking then that charge will be added to the total cost. At any time, if you have any questions, please reach out to us at 513-302-2222.
Yes, Please see the full details of Tariff & Claims. At any time, if you have any questions, please reach out to us at 513-302-2222.
In the moving industry, items having a value of more than $100 per pound are known as “articles of extraordinary value”. Please see the full details of Tariff & Claims. At any time, if you have any questions, please reach out to us at 513-302-2222.
Yes, we offer climate-controlled highly secure storage in Cincinnati & Tampa. Please reach out to us at 513-302-2222 for your all sorts of storage needs.
We offer packing & unpacking services for the entire shipment or only a portion of your belongings. If you’re interested in using our packing unpacking services, please reach out to us at 513-302-2222 & our dedicated customer success team will discuss different packing services to fit your moves and budgets.
Absolutely. Our trucks provide a clean, smooth move. We protect your upholstered furniture with protective wrap before it is covered with furniture pads. At any time, if you have any questions, please reach out to us at 513-302-2222.
You can certainly pack yourself. Please reach out to us at 513-302-2222 & our dedicated customer success team will discuss different packing services to fit your moves and budgets.
Frozen foods can be moved, but only under specific, limited conditions. Be sure to discuss this with us while discussing your move. At any time, if you have any questions, please reach out to us at 513-302-2222.
Items of extraordinary value such as jewelry, money, photographs, antiques, and stamp collections can be included in your shipment. Be sure to discuss this with us while discussing your move. However, we strongly recommend that you carry irreplaceable and expensive items with you or make other arrangements for their transport. At any time, if you have any questions, please reach out to us at 513-302-2222.
Yes, but we cannot accept responsibility for safely moving your plants, because they may suffer from a lack of water and light as well as probable temperature differences while in transit. Be sure to discuss this with us while discussing your move. At any time, if you have any questions, please reach out to us at 513-302-2222.
Pets cannot be carried in the moving truck. Dogs, cats, canaries, and parakeets can usually be transported in the family car. If this isn’t suitable, contact us & we will be glad to suggest alternate ways to transport your pets safely. Be sure to discuss this with us while discussing your move. At any time, if you have any questions, please reach out to us at 513-302-2222.
robinson staffs at work

why robinson relocations?

Exceptionally large or as small as a paperclip. Anything you own has a very big impact on your life. Consider everything you bring to your new destination in safe hands. At Robinson Relocations, we guarantee that!

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OUR VALUED CUSTOMERS SPEAK OUT ABOUT OUR SERVICE

4.9
Based on 52 Reviews
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Leah Hefelfinger
July 3, 2022

Amazing service! So quick and took great care of our belongings. Andy and Charlie were our movers.

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Wayne Hafely
July 2, 2022

We had Shamone and Zach load up our stuff. Shamone and Chris delivered our stuff. Everyone was very professional, communicative, and worked fast. It was a great experience and we highly recommend their service! We would use them to move again.

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Katie Olson
July 2, 2022

Chali and Shamone were fantastic! Highly recommend!,

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Kayla Christian
July 1, 2022

Shamone, Zach, and Chali did a phenomenal job moving all of our stuff carefully and in great time! We had zero worries and they moved everything to where we wanted it without having to ask. We are super appreciative and highly recommend Robinson Relocations to anyone needing moving services! Thank you again!

They are professional.! I recently moved from Cincinnati to Memphis TN. They did a great job with packing my furniture & safely moving to destination. The packing & moving cost was fair & quite reasonable. They quoted me within my budget & it was almost 10% less than what their other competitors quoted. They were able to deliver within 3 days.! Awesome job by Jared, Chris & Adam.

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Alan Lee
June 26, 2022

Charlie, shamone, Andy, and Zach did amazing with the move. They sent one more guy than expected and put while move was done quickly and way below the price we quoted. Nothing was broken and they were careful to wrap anything we asked for and we're very careful while moving things into the new house. I highly recommend this company for any moves and we'll be using them again in the future.

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Amanda Boyle
June 25, 2022

Shamone,chali,Andy amazing experience! Thank you for being so professional!

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Mike Booker
June 20, 2022

Outstanding work! Shamone, Chris,and Andy were total pros. They handled my move quickly and with care. I would absolutely recommend them to anyone moving!

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Jess Cooper
June 18, 2022

Shamone and Chali were super quick and efficient. They made our move effortless. I highly recommend them!